Beyond the Blue – Frequently Asked Questions (FAQs)

A curated guide for luxury travellers exploring New Zealand, Australia and the South Pacific.

Who are Beyond the Blue?

Beyond the Blue is a boutique luxury destination management company creating tailor-made, experiential journeys throughout New Zealand, Australia, and the South Pacific. Established in 2001 and under the same family ownership since 2010, we focus on immersive travel that prioritises comfort, cultural connection and conservation. 

What makes Beyond the Blue different?

We offer bespoke itineraries that draw on our extensive and up-to-date expert local knowledge. As we are based locally, on the ground, we have access to luxury properties and the best handpicked guides and experiences, along with our deep commitment to sustainable and authentic experiences. We are a partner of many luxury tour operators, travel agencies, and industry partners, including Traveller Made, Zicasso, and Lonely Planet Journeys.

 

Destinations and Experiences

Where can I travel with Beyond the Blue?

We design luxury multi-country itineraries across New Zealand, Australia and the South Pacific Islands, including Fiji, French Polynesia, the Cook Islands, Samoa, Tonga and Vanuatu. 

We provide Helicopter journeys and scenic flights, premium golfing experiences and wildlife encounters such as whale watching, Kiwi and Koala conservation and private vineyard tastings. We have extensive access to guided hikes, boutique cruises and adventure experiences such as rafting, fishing and scuba diving.

What kinds of experiences do you offer in New Zealand?

Sailing in Auckland, golfing access to premium courses such as Te Arai Links. Conservation stays at the likes of The Landing. Geothermal wonders in Rotorua. M?ori cultural tours and glowworm caves. Vineyard tastings (Hawkes Bay, Waiheke Island, Blenheim, Central Otago), hiking in National Parks, Heli-hiking in Fiordland, fly fishing, salt water and big game fishing as well as biking (including e-biking)

What luxury experiences are available in Australia?

Aboriginal Dreamtime tours, Uluru stargazing, Great Barrier Reef yacht charters, Tasmanian food and wine journeys, vineyard tastings in the Barossa, Yarra Valley and Margaret River. Hiking National Parks, golf touring in South Australia and the Sand Belt courses of Melbourne, city escapes in Sydney and Melbourne and cultural immersion experiences nationwide.

What South Pacific adventures can I expect?

Lagoon retreats in Aitutaki, overwater villas in Bora Bora, island-hopping in Fiji, diving, snorkelling, fishing and cultural village experiences in Samoa and Tonga.

 

We are Luxury Accommodation Specialists

We offer a handpicked selection of luxury properties: 

Boutique hotels and lodges, High-end resort brands. Private villas and self-contained cottages. Remote private islands and private yacht charters.  

What are some of your featured New Zealand accommodations?

The Landing, Te Arai Links, Park Hyatt Auckland, Rosewood Kauri Cliffs, Cape Kidnappers and Matakauri. Huka Lodge, Pihopa, Te Koi, The Marlborough, Flock Hill and ROKI. 

Which Australian luxury properties do you suggest?

Park Hyatt Sydney, Capella Sydney, Como Treasury Perth, Longitude 131°, Silky Oaks, Mt Mulligan, Sequoia, Southern Ocean Lodge, Saffire Freycinet, Lizard Island and many more. 

What South Pacific island stays do you recommend?

Tokoriki Island Resort, Likuliku Lagoon, Laucala (Fiji), The Brando (Tetiaroa), Le Taha’a and Pacific Resort Aitutaki. 

 
Cultural Connections - How does Beyond the Blue incorporate Indigenous culture?

We collaborate with M?ori and Aboriginal guides for meaningful cultural interactions, including ceremonies, storytelling and local perspectives on history and the environment.

Does my trip support local communities?

Yes. Your booking supports local businesses and operators, conservation, sustainable farming and cultural preservation efforts.

 

Booking, Support and Travel Info - How do I book with Beyond the Blue?

Contact us directly at [email protected] (NZ) or [email protected] (AUS), or through your preferred travel advisor.

What are your payment terms?

25% deposit on confirmation, balance due 60 days prior. Flights must be paid in full at booking.

Do you offer in-country support?

Yes – we provide 24/7 in-destination assistance throughout your trip.

Can you help with travel documents and packing?

We assist with visa and entry requirements, health tips, packing guides and destination-specific information.

 
Family and Group Travel - Offering Family-Friendly and Group Travel?

Yes – we create customised itineraries for families, friend groups, multi-generational travel and special events including sports (golf, fly-fishing, and multi-day hiking and biking). 

Are your trips suitable for all ages and fitness levels?

Absolutely. We tailor every itinerary to accommodate all activity levels and mobility needs.

 
Best Time and Packing - What’s the best time to travel?

New Zealand: Oct–Apr; Australia: Apr–Oct for the north, year-round in the south; South Pacific: May–Oct for the dry season.

What should I pack?

We provide personalised packing lists based on your itinerary, season, and destination.